FREE Shipping Worldwide!

Returns

UK

To return an item, just send us an email to info@sarah-bond.com and we’ll be happy to help.

Please state reason for return. 

Returns & Exchanges delivery charges are the responsibility of the purchaser.

You must request a return within 5 days of receiving your goods.

We recommend you thoroughly check your items upon receiving and before disposing of any tags or packaging.

Goods must be returned to us in a saleable condition, without being worn, washed, damaged or used and with tags still on.

If you would like to exchange an item, just get in touch with us, and we’ll be happy to send out the new item upon receiving the original.

We recommend you return your item in its original packaging via recorded delivery to ensure safe return.

 

REST OF WORLD

Returns & Exchanges delivery charges are the responsibility of the purchaser.

Please contact customer services at info@sarah-bond.com for further help on this. 

Please state reason for return. 

You must book a return within 5 days of receiving your goods.

We recommend you thoroughly check your items upon receiving and before disposing of any tags or packaging.

Goods must be returned to us in a saleable condition, without being worn, washed, damaged or used and with tags still on.

If you would like to exchange an item, just get in touch with us, and we’ll be happy to send out the new item upon receiving the original.

We recommend you return your item in its original packaging via recorded delivery to ensure safe return.

 

Exchanges Policy

If you would like to exchange an item, just get in touch with us, and we’ll be happy to send out the new item upon receiving the original.

We recommend you thoroughly check your items upon receiving, and before disposing of any tags or packaging.

Goods must be returned to us in a saleable condition, without being worn, washed, damaged or used and with tags still on.

Due to our pre-order two week delivery policy, the new item will be posted within two weeks from receiving the original item.

If you selected PayPal when you placed your order, any applicable taxes and duties on your exchange should be paid with your debit or credit card.

Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new piece separately.

Indulge Yourself With 10% Off

10% off your first order when signing up to our newsletter

Search our store